Guide sections

Windows installation

Install Campaign Familiar on Windows, handle security prompts, and confirm the app can start normally.

System requirements

  • Windows 10 or later (64-bit)
  • 4 GB RAM minimum (8 GB recommended)
  • 500 MB available disk space
  • Internet connection for license activation and AI features

Download

  1. Visit the Campaign Familiar website at campaignfamiliar.com
  2. Click the Download button
  3. Select Windows to download the .exe installer

The installer file will be named something like Campaign.Familiar_x.x.x_x64-setup.exe where x.x.x is the version number.

Installation steps

Step 1: run the installer

Locate the downloaded installer file (usually in your Downloads folder) and double-click to run it.

Step 2: handle Windows smartscreen warning

If Windows SmartScreen displays a warning that says “Windows protected your PC”:

  1. Click More info
  2. Click Run anyway

This warning appears because Campaign Familiar is a new application. The installer is signed and safe to run.

Step 3: complete installation

  1. Follow the installation wizard prompts
  2. Choose your installation location (default is recommended)
  3. Click Install
  4. Wait for installation to complete
  5. Click Finish to launch Campaign Familiar

First launch

When you first launch Campaign Familiar:

  1. The application will initialize its local database
  2. You will be prompted to sign in or create an account
  3. If you have a subscription, it will be activated automatically
  4. You will see the home screen with options to create your first campaign

For details on activating your subscription, see License Activation.

Data location

Campaign Familiar stores all your campaign data locally on your computer at:

%LOCALAPPDATA%\campaign-familiar

To access this folder:

  1. Press Win + R to open the Run dialog
  2. Type %LOCALAPPDATA%\campaign-familiar and press Enter

This folder contains:

  • Your campaign database
  • Imported assets and images
  • Application configuration
  • Local cache files

Troubleshooting

Windows smartscreen blocks the installer

Problem: Windows SmartScreen prevents the installer from running.

Solution:

  1. Click More info on the SmartScreen dialog
  2. Click Run anyway
  3. If this option is not available, right-click the installer, select Properties, check Unblock at the bottom, and click OK

Antivirus software blocks installation

Problem: Your antivirus software flags Campaign Familiar as suspicious.

Solution:

  1. Temporarily disable real-time protection in your antivirus software
  2. Run the installer
  3. Re-enable antivirus protection after installation
  4. Add Campaign Familiar to your antivirus exclusion list to prevent future issues

Application will not start

Problem: Campaign Familiar fails to launch after installation.

Solution:

  1. Try running as administrator: right-click the Campaign Familiar shortcut and select Run as administrator
  2. Check that your Windows version is 10 or later (64-bit)
  3. Ensure no other instance of Campaign Familiar is already running (check Task Manager)
  4. Try reinstalling the application

Installation fails with permission error

Problem: The installer shows a permission or access denied error.

Solution:

  1. Right-click the installer and select Run as administrator
  2. If installing to a custom location, ensure you have write permissions to that folder
  3. Try installing to the default location

Missing visual c++ runtime

Problem: Error message about missing DLL files or Visual C++ Runtime.

Solution:

  1. Download and install the latest Visual C++ Redistributable from Microsoft
  2. Restart your computer
  3. Try launching Campaign Familiar again

Next steps

After installation, continue with:

Need more help? See the Installation Troubleshooting Guide for additional solutions.