Support
Help is one email away.
Campaign Familiar is built by one developer, so help comes straight from me. There's no form and no ticket queue: just email this address.
sandy@campaignfamiliar.com Email me
Waiting on the founding offer? Email me and I'll tell you when it reopens.
What to put in your message
- The app version, from Settings → About.
- What you were doing when it happened.
- What you expected to happen.
- What happened instead, with the exact wording of any error message.
- If your version of the app has a Copy support info button, paste what it copies too.
What not to send
Please don't send campaign files, exports, or notes unless I ask for them. Most problems can be pinned down without them, and your campaign is meant to stay on your machine.
Some problems have a quick answer in the troubleshooting guide, if you'd like to look there first.